All Features are Available
Well, besides our committed bandwidth , these are what we value as facilities.There is nothing extra .We value all facilities as our main stream facility . And the facilities are permanent !!
24/7/365 Call Center with No Pause, No Holiday !!
9.00 am to 9.00 pm CPS (Customer Premises Support) !!
5 Users24/7/365 fully equipped multiple Fiber Team Support round the clock around the city !!
Tertiary (3 way backup) Fiber backup for Each POP (Point of Presence) and NOC (Network Operation Center) !!
6 Hours Online UPS with 24/7 Generator Backup in POP (Point of Presence) and NOC (Network Operation Center) !!
Complain Ticket Generation through SMS reaches our Mid to Top Management !! Your complain history will be saved with date,
time, followup details for several years !!
To avoid third party dependency there is not a single UTP connection in our network !!Even if its another connection in same floor, same home, same family !!
Always maintain high standard ratio between subscribers and support team.The support team is always growing with Subscribers !! No Compromise !!
100% compliance with Bangladesh Telecommunication ACT-2001, ICT ACT-2006 and all BTRC directives !! So our facilities are always permanent.Be with FnF Online !! Be in a safe hand !!